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 remotely disabled autopilot feature


Tesla owner says remotely disabled Autopilot features have been restored

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Tesla has restored the Autopilot driver assistance features it remotely disabled on a used Model S, just days after Jalopnik published a story about the customer's ordeal. The owner, who Jalopnik simply referred to as Alec, confirmed to The Verge that the features are back after The Next Web spotted new Tesla Motors Club forum posts he wrote earlier this week. Alec said he was contacted by a Tesla customer experience rep who "apologized for my troubles, told me that Tesla has restored all missed options" and "cited a miscommunication" as the reason why the company pulled the Autopilot features in the first place. Alec had purchased the used 2017 Model S in December from a third-party dealer that acquired the car from Tesla at auction in November. The original owner had equipped the car with the (now-retired) "Enhanced Autopilot" version of Tesla's driver assistance package and the company's "Full Self-Driving" package, which promises increased autonomy over the years.